Section 14
To Return Goods
(1) If anyone wishes to return, being dissatisfied with, any goods purchased from the seller, he or she may return it to the seller within seven days or take other similar goods equal to that price or the payment of the amount which was paid while purchasing such goods.
(2) While returning the goods pursuant to sub-section (1), the seller shall not be allowed to make deduction in the price or take any kind of additional charge.
(3) While returning the goods pursuant to sub-section (1), the bill or receipt given by the seller at the time of purchasing such goods shall have to be produced.
(4) Notwithstanding anything contained in sub-section (1), no goods may be returned or taken as replacement in the following circumstances:
(a) if the quality or quantity of such goods is altered by the purchaser after the purchase,
(b) in the case of the goods of such nature that they must be used within the certain deadline, such deadline has already expired,
(c) in the case of the goods of such nature as being rotten, overripe, such as milk, fruits, fish, meat, in case they are not consumed instantly,
(d) if the purchased goods are already used,
(e) if the seal is broken off in the case of sealed goods.
(5) Notwithstanding anything contained elsewhere in this Section, in the case of sealed goods, such goods may be returned within fifteen days, in the unbroken condition of the seal, or other similar goods equal to the same price may be taken instead of such goods.